Terms and Conditions
The Terms and Conditions of Site Mammoth outline the guidelines and regulations related to the use of the Site Mammoth website, as well as the services offered to clients. By accessing the Site Mammoth website, you agree to the practices described in these terms and conditions.
The content found on the Site Mammoth website, including logos, images, videos, icons, headers, footers, landing pages, and blogs, are the exclusive property of Site Mammoth. Unauthorized use of this content without prior written consent from Site Mammoth is strictly prohibited and constitutes a violation of copyright, trademark, and other applicable laws. Site Mammoth reserves the right to pursue legal action against those who illegally use its website content.
Site Mammoth offers a straightforward refund policy to its customers under certain conditions. If you wish to cancel your order before the project has started, you will receive a 100% refund, minus transaction charges. If the project is already in progress, the balance of your payment will be refunded. No refunds will be granted for projects completed over 90 days ago. If you have concerns about a full refund, you may send a request to Site Mammoth for review.
100% Money-Back Guarantee
Site Mammoth offers a 100% money-back guarantee for SEO projects under certain conditions. If your website does not rank within 60 days of completing the assigned deliverables, Site Mammoth will reimburse the entire payment amount, including transaction charges. To initiate the money-back guarantee process, you must contact Site Mammoth within 60 days of project completion. Requests received after 60 days will not be considered.
Recurring Payment Policy
All Internet Marketing Services offered by Site Mammoth, including SEO, PPC, Social Media Marketing, Content Marketing, Reputation and Brand Management, and other digital marketing services, will be charged on a recurring monthly or prepaid basis unless otherwise stated in writing. Some web design and development projects may also be subject to recurring payments, depending on the length and complexity of the project.
Client Feedback and Approval
Client feedback and approval is necessary for all projects, unless auto-approval is provided in writing. If no feedback is received within 30 days or by the project completion date, whichever comes first, Site Mammoth reserves the right to keep the cost of the project as resources have already been allocated. A partial refund may be possible with mutual agreement, but a full refund will not be granted.
Right to Refuse Service
Site Mammoth reserves the right to refuse service to anyone at its discretion.
Disclaimers and Limitations of Liability
Site Mammoth is not responsible or liable for any damages to clients, their websites, or any other entity. Clients who are unsatisfied with the service may request a refund and discontinue using the site. Site Mammoth is not responsible for any accidental loss of client data or penalties incurred by the client’s website from search engines. Site Mammoth only employs white-hat SEO strategies in accordance with Google Guidelines and will only make changes to the client’s website after informing and seeking approval from the client.
Changes to Client Website (General)
Clients are advised to regularly backup their website to prevent data loss. Site Mammoth is not liable for any loss of data or website issues. Clients should inform Site Mammoth before making any changes to their website.
Changes To Website META Tags
At Site Mammoth, we understand that making changes to a website’s META tags, content, design or theme can have an impact on search engine rankings and traffic. That’s why we strongly advise and recommend that clients inform us before making any changes to their website. Site Mammoth is not responsible for any loss in rankings or traffic as a result of any changes made to META tags, content, design, or theme by any party.
Search Engine Penalty Responsibility
Site Mammoth follows only white-hat SEO practices in accordance with Google Guidelines and always seeks client approval before making changes to their website. If a client’s website is penalized by search engines for any reason, Site Mammoth cannot be held liable or accountable.
Web Development Liability
Site Mammoth will only carry out development work at the client’s request. We are not responsible for any damage to the website, loss or theft of data, or any other online and offline property. We recommend that clients provide us with user-level access instead of administrative access and change login details after we have completed the assigned task. Additionally, we highly recommend that clients keep a backup of their website on a secure server. In case the website is accidentally erased or disappears from the Google Index, Site Mammoth cannot be held liable or accountable.
SEO Work Responsibility
Site Mammoth is not responsible if search engines start discounting links from their index for any reason or if there is a loss in rankings or traffic due to search engine updates or strategy changes from either end. Delays or performance issues arising from client hosting, ISP provider, client delays, or circumstances beyond our control are not the responsibility of Site Mammoth. By using the website, the client waives any claims against Site Mammoth for any loss, theft, malfunction or disruption to the website or any attached or associated properties.
Image Usage Policy
Site Mammoth uses only legally usable streaming images for client projects, unless the client is willing to pay for exclusive rights to a particular picture. We never use images that are protected by copyright or without authorization.
Changes to Terms and Conditions Page
Site Mammoth reserves the right to amend, update, or change its Terms and Conditions page at any time. Users are encouraged to check this page regularly to stay updated on Site Mammoth policies. Site Mammoth is not obligated to inform clients of changes to the Terms and Conditions or Privacy Page.
Notification of Changes
Site Mammoth is not liable or obligated to notify users of any changes made to the Terms and Conditions page. Clients must check this page regularly to stay informed of Site Mammoth’s policies regarding refunds, liability, and other important terms and conditions.
Client Dashboard Access
Site Mammoth’s newly designed Client Dashboard tool is only available to Site Mammoth clients. Users will have access to this tool as long as they are customers of Site Mammoth. The Dashboard tool provides valuable data about the client’s website and its performance on specific platforms. Users can monitor Site Mammoth’s progress and see how their website is performing on a daily basis. All information is displayed in real time based on the information provided at the time of registration. This information is not shared or sold.
Site Mammoth Image Policy
All images on the Site Mammoth website are the property of Site Mammoth and may not be used in any way without written approval and verbal authorization from Site Mammoth. Only legally usable images are used for client projects, and images protected by copyright are never used.
Our team is always available to assist with any questions or inquiries you may have